EV Certificate
If you forgot your root password from our dedicated server ,there are two major actions to reset the root password.
The following will describe how to go through reset your root password via rescue mode on dedicated server on both SoftRaid and HardRaid partitions.
In order to reboot your server in rescue mode:
The reboot will generate temporary access codes (password) for the Rescue Mode session. They will be sent to your email.
Once you login to your server in rescue mode via SSH you have to run the following commands:
In the command line, enter the command:
parted -l
If you are using SoftRaid, your root partition will be /dev/mdX
If you are using HardRaid, your root partition will be /dev/sdX
Then Mount this partition by typing:
mount /dev/partitionname /mnt
chroot /mnt
Chrooting the command response puts you in the / of the server. Now you can execute commands on your system. Once this is done, enter the following command to recover and change your root account password:
passwd root
You will then be prompted to change the password (and then type it again to confirm it) of the root account. Once that’s done, you’ll have to change back the “Netboot” option in the Control Panel to “Boot on hard disk” and restart your server to function from hard disk.
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